Shipping
Malaysia:
- All orders will be fulfilled within 24 hours (excluding weekends and public holidays).
Overseas:
- All orders will be fulfilled within 24-48 hours (excluding weekends and public holidays) from the date of purchase.
- Customers are responsible for any import duties, taxes, and carrier-related fees charged by the recipient’s country.
- Due to unforeseen circumstances and customs clearance processes, international shipping may experience delays.
- International shipping charges are non-refundable.
Return Policy
All goods are non-returnable and non-refundable, except under the following conditions:
- Defective Products: If the product has obvious defects, the seller will bear the shipping fee for the return.
- Size Change: If you need to change the size, the buyer is responsible for the shipping fee for the return.
The buyer must cover all shipping costs for returns, except when the error is made by the store.
Return Conditions:
- Items must be in their original condition, including original tags and labels.
- Products must be unworn, unused, unwashed, and undamaged. (Trying on the item is acceptable.)
- Returns or exchanges will not be accepted if the item does not meet these conditions.
Return Process:
- Contact us within 3 days of receiving the item if you wish to return or exchange it.
- If we are not contacted within 3 days, the return or exchange will no longer be accepted.